Privacy Policy
Effective Date: 12/18/2024
Welcome to CrystalPro Cleaning (“Company,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, [Insert Website URL] (“Website”), or use our services. By using our Website and services, you agree to the terms outlined in this Privacy Policy.
- Information We Collect
We collect information to provide and improve our services. This includes:
- Personal Information
Personal information is collected directly from you when you:
- Schedule a cleaning service
- Contact us via forms or email
- Register on our Website
- Make payments
Examples include:
- Full Name
- Residential or Business Address
- Email Address
- Phone Number
- Payment Information (e.g., credit/debit card details)
- Non-Personal Information
Automatically collected data may include:
- Your IP Address
- Browser Type and Version
- Operating System
- Referral Source (how you reached our Website)
- Pages Viewed, Clicks, and Time Spent on the Website
- Cookie Data and Analytics Information
- How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery
- Scheduling and managing cleaning appointments
- Processing transactions and generating invoices
- Providing customer support
- Communication
- Responding to inquiries
- Sending appointment reminders and updates
- Sharing promotional offers (with your consent)
- Website Improvement
- Analyzing usage trends to enhance Website performance
- Ensuring security and integrity of our services
- Compliance
- Meeting legal, regulatory, or contractual obligations
- How We Share Your Information
Your information is only shared under the following conditions:
- Service Providers
We may share your information with third-party companies to:
- Process payments securely
- Provide customer service tools
- Manage email and communication platforms
- Legal Obligations
We disclose information when required by law, such as:
- Court orders
- Legal investigations
- Business Transactions
In the event of a merger, acquisition, or sale, your information may be transferred to the new owner, subject to the same privacy commitments.
- Cookies and Tracking Technologies
We use cookies to enhance user experience and analyze Website traffic. Types of cookies include:
- Essential Cookies
Enable core Website functionalities (e.g., booking forms).
- Performance Cookies
Track how you interact with the Website to optimize performance.
- Advertising Cookies
Deliver personalized ads based on your browsing behavior.
Your Options:
- Adjust cookie settings via your browser.
- Use opt-out tools for tracking technologies (where applicable).
- Data Security
We take the following precautions to safeguard your data:
- Encryption of sensitive information (e.g., payment data)
- Secure servers and firewalls
- Regular security audits and monitoring
However, no online platform is completely secure. Please use caution when sharing information.
- Your Privacy Rights
Depending on your location, you may have the right to:
- Access and review your personal data
- Request corrections or updates
- Opt-out of promotional emails
- Request data deletion (subject to legal retention requirements)
To exercise your rights, email us at [Insert Contact Email].
- Third-Party Links
Our Website may include links to external websites. We are not responsible for the privacy practices of these websites. Review their privacy policies before sharing information.
- Children’s Privacy
We do not knowingly collect information from children under the age of 13. If we become aware of such data collection, we will delete the information immediately. Contact us at [Insert Contact Email] if you believe a child has provided personal information.
- Policy Updates
This Privacy Policy may be revised periodically. The “Effective Date” will reflect the latest version. Significant changes will be communicated via email or Website notifications.
- Contact Us
For questions, concerns, or to exercise your rights, please contact us:
- Email: info@crystalprocleaning.com
- Phone: +1(843) 984-0795
Thank you for choosing CrystalPro Cleaning. Your trust is our priority